Jill Zappitelli Waterloo Ontario Obituary: Celebrating a Trailblazer in Human Resources and Community Leadership
Jill Zappitelli, the visionary President and CEO of H2R Human Resources, passed away on May 14, 2025, leaving a profound void in the Canadian human resources landscape and the Waterloo business community. At the age of 50, Jill’s sudden departure has left family, friends, colleagues, and clients mourning the loss of a dedicated leader whose influence extended far beyond the boardroom.
With over two decades of experience, Jill carved an extraordinary career path marked by strategic acumen, compassionate leadership, and a pioneering spirit. Her tenure in the human resources field encompassed pivotal roles at major organizations, including Sun Life Financial, BlackBerry, Trellis Mental Health, and Grand River Personnel. At each institution, Jill’s ability to blend insightful strategy with a deeply human approach to leadership earned her a reputation as a trusted advisor and transformative figure.
In 2021, Jill’s entrepreneurial spirit was formally recognized when she was named “Woman of the Year – Entrepreneur” by Rogers/KW Oktoberfest, a prestigious accolade celebrating her groundbreaking work in HR and her meaningful contributions to the local community. Her founding of H2R Human Resources introduced a revolutionary fractional HR model tailored specifically for small and medium-sized businesses, delivering flexible, high-quality HR support that filled a critical gap in the market.
Under Jill’s leadership, H2R blossomed into a respected and reliable partner for organizations navigating the complexities of recruitment, compliance, talent management, and organizational change. Her guiding mantra, “From Hiring to Retiring, and everything in between,” underscored her comprehensive approach to employee lifecycle management and workplace well-being.
Jill was not only a leader but a mentor and champion for her team. Leading a group affectionately known as “The Best Team Ever,” she fostered a culture of empathy, integrity, and continuous learning. Her commitment to developing internal leaders became a cornerstone of the company’s success and a lasting testament to her values.
Academically, Jill held a Certificate in Human Resources and a Business Administration Management Diploma from Conestoga College. She was a Certified Human Resources Leader (CHRL) and served on the board of the Human Resources Professionals Association (HRPA), where she contributed to advancing the profession across Ontario.
Colleagues and clients alike remember Jill as the soul of H2R, a beacon of authenticity and vision. Crystal Dunlop, appointed as the new CEO following Jill’s passing, affirmed the company’s dedication to carrying forward her legacy with the same passion and purpose that Jill embodied.
Beyond her professional achievements, Jill was a devoted mother to two teenage sons, balancing her demanding career with family life with grace and love. Her advocacy for workplace inclusivity and mental health created environments where employees thrived, further amplifying her impact on the broader HR community.
As the Waterloo community and the human resources profession grieve the loss of Jill Zappitelli, plans for a memorial service are underway, promising a heartfelt tribute to honor her remarkable life and legacy. H2R extends its deepest gratitude for the overwhelming support received during this difficult time.
Jill’s legacy is woven into the very fabric of the businesses she transformed, the leaders she nurtured, and the countless lives she touched with her kindness and dedication. Though she is no longer with us, her influence will continue to guide and inspire future generations in human resources and beyond.
Rest in peace, Jill Zappitelli — a true trailblazer whose spirit and vision will never be forgotten.
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